Online reputation management for multifamily.
Find out what people are saying about your community across every corner of the Web and improve local search results. Reputation Scout searches online reviews, social media chatter and Internet listings sites and presents everything in your own personalized dashboard. Claim & correct business listings, engage with current & former residents and see how your community stacks up against the competition. With step-by-step, prioritized recommendations, Reputation Scout helps communities improve their online reputation and increase Web visibility.Get a Demo
Step 1Reputation Scout searches the Web for listings, reviews and social media chatter about each community in your portfolio.
Step 2Data is presented on your Reputation Scout dashboard along with your overall performance score and competitive evaluation.
Step 3Clean up your profile with prioritized recommendations and direct links to claim listings, address reviews and fix incorrect info.
Step 4Keep up to date with email alerts and use reporting to track progress and benchmark improvement against competing communities.
Monitor your communities.
Anytime your community is mentioned on the Internet, you’ll be the first to know. Reputation Scout helps you identify unclaimed, inaccurate and duplicate Internet listings wherever they appear. And fixing listings is just as easy with Reputation Scout’s prioritized to-do list. After all, the accuracy and consistency of your listings is a huge part of the algorithm driving your search rankings.
- Convenient all in one aggregation of reviews, listings and social media.
- Easy to understand dashboard, including your snapshot score, recent activity and progress reports.
Audit your online profile at a glance.
Improve your online profile.
Monitor and respond to online reviews, all from one convenient location. Reputation Scout alerts you anytime a new review of your property appears on popular review sites like Yelp and Foursquare, including direct links to the review. Competitive benchmarking shows how your community’s reputation stacks up against other properties near you.
- To-do list prioritized by which actions will have the most positive effect on your profile.
- Direct links to social and listing sites make it easy to take action and engage with prospects.
- Daily email alerts and recommendations for making improvements.
Engage with renters across popular review sites.
Track your progress.
See where your community shows up in the search results pages for a variety of keywords and categories across major search, directory sites and mobile apps. Track improvement over time with user-friendly charts and graphs. And with competitive benchmarking you can even spy on and learn from your competitors.
- Extensive reporting lets you track progress and measure improvement.
- Competitive benchmarking lets you spy on your competitors. Understand and improve with in-depth reporting.
” like the fact that you can get all of your reviews in one place. I get an email every morning with the previous days reviews and it allows us to get them to the property to cover any training issues or services. Wonderful product!”– Administrator in Real Estate
of consumers shopping for an apartment look online for their primary source of information
communities using Reputation Scout
apartment reviews received actionable recommendations in 2016
Free Online Reputation Report
Multifamily is the number two industry most impacted by online reviews—one negative review can cost a property as many as 20 prospects. How do your communities score?Get your free report