Online reputation management for multifamily.

Find out what people are saying about your community across every corner of the Web and improve local search results. Reputation Scout searches online reviews, social media chatter and Internet listings sites and presents everything in your own personalized dashboard. Claim & correct business listings, engage with current & former residents and see how your community stacks up against the competition. With step-by-step, prioritized recommendations, Reputation Scout helps communities improve their online reputation and increase Web visibility.

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Step 1

Reputation Scout searches the Web for listings, reviews and social media chatter about each community in your portfolio.

Step 2

Data is presented on your Reputation Scout dashboard along with your overall performance score and competitive evaluation.

Step 3

Clean up your profile with prioritized recommendations and direct links to claim listings, address reviews and fix incorrect info.

Step 4

Keep up to date with email alerts and use reporting to track progress and benchmark improvement against competing communities.

Monitor your communities.

Anytime your community is mentioned on the Internet, you’ll be the first to know. Reputation Scout helps you identify unclaimed, inaccurate and duplicate Internet listings wherever they appear. And fixing listings is just as easy with Reputation Scout’s prioritized to-do list. After all, the accuracy and consistency of your listings is a huge part of the algorithm driving your search rankings.

  • Convenient all in one aggregation of reviews, listings and social media.
  • Easy to understand dashboard, including your snapshot score, recent activity and progress reports.

Audit your online profile at a glance.

Improve your online profile.

Monitor and respond to online reviews, all from one convenient location. Reputation Scout alerts you anytime a new review of your property appears on popular review sites like Yelp and Foursquare, including direct links to the review. Competitive benchmarking shows how your community’s reputation stacks up against other properties near you.

  • To-do list prioritized by which actions will have the most positive effect on your profile.
  • Direct links to social and listing sites make it easy to take action and engage with prospects.
  • Daily email alerts and recommendations for making improvements.

Engage with renters across popular review sites.

Track your progress.

See where your community shows up in the search results pages for a variety of keywords and categories across major search, directory sites and mobile apps. Track improvement over time with user-friendly charts and graphs. And with competitive benchmarking you can even spy on and learn from your competitors.

  • Extensive reporting lets you track progress and measure improvement.
  • Competitive benchmarking lets you spy on your competitors. Understand and improve with in-depth reporting.

” like the fact that you can get all of your reviews in one place. I get an email every morning with the previous days reviews and it allows us to get them to the property to cover any training issues or services. Wonderful product!”

– Administrator in Real Estate
88%
of consumers shopping for an apartment look online for their primary source of information
5,000+
communities using Reputation Scout
100,000
apartment reviews received actionable recommendations in 2016

Free Online Reputation Report

Multifamily is the number two industry most impacted by online reviews—one negative review can cost a property as many as 20 prospects. How do your communities score?

Get your free report

Roll out the virtual welcome mat.

Spread the word to thousands of prospects. On-Site's powerful Marketing Suite drives traffic and builds your brand effectively, so you can extend your reach without overextending yourself.

Turns leads into leases.

Leasing Suite’s online tools deliver everything you need to convert prospects into residents, from online applications to screening and e-sign ready digital documents with cloud-based file management. In fact, you might be left wondering how you ever managed without us.

Welcome renters home with first-class convenience tools.

Resident Passport makes it quick and easy for your renters to renew a lease, pay rent and submit maintenance requests online. Being a renter has never been this good.

Bring people and technology together like never before.

Work smarter and bring greater efficiency to your technology stack with Property Productivity tools. With CloudFile and our full roster of official partner integrations, On-Site is the centerpiece for today's connected leasing office.

See how Reputation Scout can revolutionize the way you rent.


Get a demo   Get your free report