Leading apartment technology firm appoints industry veteran to drive continued expansion
Campbell, Calif. – On-Site.com, the top provider of online leasing solutions for the apartment business, today announced the appointment of Monte Jones to the role of President. In his new role, Jones assumes responsibility for all customer-facing departments, business development and strategic planning. Jones’ appointment by the apartment tech innovator signals an increased focus on market expansion while continuing to provide first-class leasing technology and service to the current customers that have made On-Site’s success possible.
“On-Site is poised for rapid growth,” said Jones. “Part of the foundation we continue to build is to unify the customer-facing departments of the organization so we are aligned in focus to deliver the best possible experience to our customers—whether that’s interacting with our call centers, visiting us at a conference, or working with us in the field.”
Since joining On-Site 18 months ago as Director of Sales, Jones has grown the company’s sales team into a truly national force with new offices opened in Colorado, Ohio, Pennsylvania, Georgia and Florida. In just over one year Jones’ revamped sales team grew revenue nearly 30%. The sales team was aided in their efforts by a surge in new product rollouts in 2012 including apartment mapping and screening on-demand. Together these new features allow renters to shop available apartments at a community using a satellite map interface, apply to their chosen apartment and then run a background check on themselves and qualify instantly with screening on-demand.
While as Director of Sales, Jones also strove to better support the success of On-Site’s employees and customers through the adoption of a single CRM platform across all departments of the company. Jones successfully unified the training, account management and client services teams under one CRM system, which allowed On-Site to better respond to customer needs long after the initial sale.
“Monte’s leadership has been instrumental to our success,” said Jake Harrington, On-Site’s Chief Executive Officer. “He shares our company’s focus on the user and how to leverage technology and service to help our customers succeed. I am thrilled to welcome him to a larger role in our growing business.”
Jones has worked in the multifamily industry for over 11 years, including a turn as S.V.P. sales for resident screening company CoreLogic SafeRent. While at SafeRent Jones built one of the industry’s largest field sales and support teams and oversaw the successful integration of six acquired companies. Jones has been involved with technology companies throughout his career. Prior to multifamily, Jones built national sales, service and marketing teams for growth stage and start-up companies focused on the broadcasting and manufacturing sectors. Most notably, Jones served as VP at Four Winds Interactive, a leader in digital signage and number 16 on Forbes Magazine’s 2011 list of most promising companies.
Jones received his MBA from Colorado State University in 2004.
On-Site is teaching the apartment industry something Apple and Google learned years ago: usability is king. We’re bringing the industry up-to-speed with what today’s consumer expects from an online experience. Conveniently and securely, we allow today’s renter to find an available apartment, qualify, pay and e-sign. Our 100% paperless listing-to-lease platform encompasses marketing, lead generation, risk mitigation, document storage, mobile solutions and cloud computing services. Founded in 1999, On-Site has been voted Best Resident Screening Service three years in a row and our paperless office platform was a finalist in the First Annual Green Initiatives Awards from Multi-Housing News.