Why On-Site?

Founded in 1999 in Silicon Valley, On-Site set out to use the Internet to revolutionize the business of leasing. Since then, On-Site has grown to become the gold standard in the apartment business. We are self-funded and profitable, with growth fueled directly by the popularity of our award-winning leasing tools. By using On-Site, housing providers are able to maximize occupancy, enhance quality control, maintain compliance and ensure consistent success at all levels of property operations.

Five reasons to turn to us.

1) You deserve to lease with confidence.

  • Usability. Your online leasing platform should be a convenience for both your staff & your residents.
  • Quality. Our screening system utilizes the most comprehensive network of information available.
  • Focus. We were born out of the apartment business, it's our exclusive focus and we continue to reinvest in technology for it.

2) One size doesn’t fit all.

  • Flexible. Whether you're into multifamily, student housing or you're a part-time landlord, we've got you covered.
  • Personalized. Set rental criteria, access levels, permissions, document standards and branding according to your business.
  • Integrated. We connect with an ever-growing list of industry partners.
  • Responsively designed. Our online tools reshape for perfect fit and function on every device.

3) We have first class customer service.

  • Help is here. Client Services is open seven days a week with 96% of calls answered in one minute.
  • Choice of channel. Connect with our multilingual support team via phone, chat or email.
  • Close more leases. Renter Relations saves leases by resolving rental report issues the same day.
  • It's free. Every client receives free and unlimited support.

4) You're not a guinea pig.

  • Battle-tested. We test our products rigorously before marketing them.
  • No smoke, no mirrors. We do what we say we will.
  • Intuitive. We build products to be so useful that you and your renters actually want to use them.

5) We're just getting started.

  • Certified organic. We've grown by the quality of our products and the loyalty of our customers.
  • Undisputed innovation leaders. We introduced many industry firsts, including online credit checks, document automation, online applications and e-signatures.
  • American-made. We are Silicon Valley technologists and our technology and customer support teams are 100% based in the U.S.