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Social Mediate

A long, long time ago, people spoke to one another face-to-face. If something went wrong in their apartment, like an appliance which has stopped working, they went and spoke to their landlord. However, things have changed over the years; it began with the email and eventually moved to social media.… Read More

4 Smart Responses to a Negative Online Review

It’s a cold, hard fact: negative reviews are unavoidable. Even the most professionally-run multifamily communities are likely to receive one at some point. But that doesn’t mean you, the property manager, should pretend they don’t exist. You may not read them, but your potential renters most certainly will. Indeed, according… Read More