Reputation Scout

Online reputation management for multifamily.

Curious what renters really think about your community?

Reputation Scout™ offers complete reputation management and SEO analytics for multifamily.

Find out what people are saying about your community across every corner of the Web and improve local search results. Reputation Scout searches online reviews, social media chatter and Internet listings sites and presents everything in your own personalized dashboard. Claim & correct business listings, engage with current & former residents and see how your community stacks up against the competition. With step-by-step, prioritized recommendations, Reputation Scout helps communities improve their online reputation and increase Web visibility.

53% of consumers shopping for an apartment turn to the Internet as their primary source of information.

How it works.

Step 1
Reputation Scout searches the Web for listings, reviews and social media chatter about each community in your portfolio.

Step 2
Data is presented on your Reputation Scout dashboard along with your overall performance score and competitive evaluation.

Step 3
Clean up your profile with prioritized recommendations and direct links to claim listings, address reviews and fix incorrect info.

Step 4
Keep up to date with email alerts and use reporting to track progress and benchmark improvement against competing communities.

Monitor your communities.

Anytime your community is mentioned on the Internet, you'll be the first to know. Reputation Scout helps you identify unclaimed, inaccurate and duplicate Internet listings wherever they appear. And fixing listings is just as easy with Reputation Scout's prioritized to-do list. After all, the accuracy and consistency of your listings is a huge part of the algorithm driving your search rankings.

Audit your online profile at a glance.

Reputation Scout listings.

Improve your online profile.

Reputation Scout reviews

Monitor and respond to online reviews, all from one convenient location. Reputation Scout alerts you anytime a new review of your property appears on popular review sites like Yelp and Foursquare, including direct links to the review. Competitive benchmarking shows how your community's reputation stacks up against other properties near you.

Engage with renters across popular review sites.

Track your progress.

See where your community shows up in the search results pages for a variety of keywords and categories across major search, directory sites and mobile apps. Track improvement over time with user-friendly charts and graphs. And with competitive benchmarking you can even spy on and learn from your competitors.

Understand and improve with in-depth reporting.

Reputation Scout Keyword

How can you get the most from Reputation Scout?

Reputation Scout + Websites

Make the most of your website and let Reputation Scout show you how to improve your online presence with improved reputation management and search rankings.

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Reputation Scout + AdBlast™

Once you've claimed all your listings, turn your website into a one stop centralized brand management center, syncing marketing updates across all of your ILS's and online classifieds.

Learn More

Reputation Scout Summary

  • Convenient all in one aggregation of reviews, listings and social media.
  • Easy to understand dashboard, including your snapshot score, recent activity and progress reports.
  • To-do list prioritized by which actions will have the most positive effect on your profile.
  • Direct links to social and listing sites make it easy to take action and engage with prospects.
  • Daily email alerts and recommendations for making improvements.
  • Extensive reporting lets you track progress and measure improvement.
  • Competitive benchmarking lets you spy on your competitors.